Terms of service

Genzmart – Terms of Service

By accessing and using the Genzmart website, you agree to the following terms and conditions.

1. General
Genzmart reserves the right to update, modify, or discontinue any product, service, price, or website content without prior notice.

2. Products and Pricing
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, minor differences in product color or appearance may occur due to photography and screen settings.

Prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

3. Orders
By placing an order, you agree to provide accurate and complete information, including your name, phone number, shipping address, and other required details.

Genzmart reserves the right to cancel or refuse an order if incorrect information is provided, a product is unavailable, or an order appears to be fraudulent.

4. Cash on Delivery
For Cash on Delivery orders, payment must be made when the order is delivered.

Customers are requested to provide an active phone number and accurate delivery address when placing an order.

5. Shipping
Delivery times may vary depending on the customer's location, courier service, weather, and other circumstances beyond our control.

6. Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy. Please review that policy before placing an order.

7. Product Use
Customers are responsible for using cosmetics, skincare, and beauty products according to the product instructions. Genzmart is not responsible for misuse of products.

8. Website Content
All website content, including text, images, logos, graphics, and other materials, belongs to Genzmart or its respective owners and may not be copied or used without permission.

9. Changes to These Terms
Genzmart may update these Terms of Service from time to time. Any changes will be posted on this page.

10. Contact
If you have any questions about these Terms of Service, please contact Genzmart using the contact information provided on our website.